Why do people typically come to THWC?
Many of our patients come to us with chronic health conditions and autoimmune conditions. Many of the conditions we see on a daily basis include but are not limited to: autoimmune conditions-MS, ALS, Diabetes, Pandas, Pans, POTS, Ehlers-Danlos, Psoriasis, Brain disorders, Stroke, Neurologic disorders, also Autism and other spectrum disorders, Lyme disease, hormonal imbalances and many more.

What are your office hours?
Monday –Thursday 8 AM-6PM, Friday 8 AM-2 PM

What happens at my first appointment?
Please arrive 15 minutes early to sign some paperwork and so that we may scan your ID and insurance cards. The Doctors spend an hour with you. During this visit, they get to know you and figure out what you are looking for. They may do an exam, they will look at your complete health history and determine what tests they may need to order.

You might have your blood drawn at this visit. If it is in the morning, you should be fasting for 12 hours. Water is acceptable.

Three weeks later we see you back for your follow up appointment. At this appointment, you and your Doctor will review your labs where they will explain in detail their findings. You will then work together to come up with a plan of care which may include medicines, referrals, supplements, alternative therapies, dietary and lifestyle changes. Following your hour appointment with the Doctor, you will see Dr. Panattoni. This visit lasts half an hour. Dr. Panattoni will help you to figure out how to better implement any necessary changes in your daily life, what your support system is, what barriers you might have and how we can better help you heal and be successful.

What should I expect at my first Chiropractic appointment?
The doctor will review your paperwork, explain what they will be doing and hope to achieve with the treatment. They may send you for X-rays if they feel that it is necessary.

Can I use the doctors here as my PCP?
Unfortunately, no. We focus on finding the root cause and don’t have the availability to schedule sick visits. However, some patients do not have a PCP and choose to see one of our Doctors instead. If this is the case, you will need to visit an Urgent Care since we do not have evening or weekend hours.

Do you take insurance?
We do not take insurance. You can submit the financial history with the procedure code and diagnosis codes to your insurance company. We are happy to help you with this.

The Chiropractors do participate with Medicare strictly for Chiropractic manipulations. Dr. Regina Smith see Medicare patients.

How do I pay for my visit?
We accept cash, check, and credit cards.

What kind of lab testing do you do?
We do blood, urine, and stool testing. We also use speciality labs for other conditions such as Lyme, Multiple Sclerosis, PANS, and PANDAS.

My insurance only allows for certain labs. What do I do?
We submit most labs to Quest Diagnostics when drawn in our office. We can also give you a script to go somewhere else to have it drawn. If you are uninsured or private pay, we have discounted prices through Quest and are happy to help you figure this out. It is extremely helpful in offsetting the high cost of blood work.

What should I expect from my first HBOT treatment?
You can expect improvement with oxygen supply, brain calming, and mental focus.

Do I need to be a patient to schedule massage?
No. We do however ask that you arrive 15 minutes early to fill out basic paperwork.

Do I need to be a patient there to see Dr. Panattoni for therapy?

We are so lucky to have Dr. Panattoni in our office. We truly feel that healing yourself is an emotional battle as well as physical. Dr. Panattoni is trained in Psychotherapy and works hand in hand with the Doctors.

I am already a patient but have questions for the doctors. What do I do?
Contact Melissa@turnpaughhwc.com for Drs. Turnapugh, Shannon Smith, Herzog, and Panattoni. Contact Holly@TurnpaughHWC.com for Drs. Regina Smith, Brow, Neely and West.

How do you decide which doctor I should see?
Review the physician’s bio on our website to see if you find a provider that fits your needs. If you are having trouble we are happy to help you find the right fit for you.

Why should I purchase my supplements from you?

Of all of the supplement companies that are out there, we picked a few that we feel have the highest quality and impact on patient recovery and health. There is a lot of pirating that goes on and we can’t guarantee the quality. The supplements you get here are physician grade and we take the products ourselves and also visit the facilities. We also have our own quality control measures in place.

Can I buy supplements online or call in an order?
You can contact order@turnpaughhwc.com or call 717-795-9566 extension 104.

What is your cancellation policy?
There is a 48-hour cancellation policy. There is a $75 fee for missed consultations and a $35 fee for Chiropractic, FSM, and Massage Therapy.

I am a current patient, how do I know how much my next appointment will cost?
Most follow-ups are between half an hour and one hour. They range from $165-$290. If you have questions we are happy to help you.

Contact us to schedule an appointment or discuss your health plan

310 Lambs Gap Road
Mechanicsburg, PA 17050





7:30 AM – 6:00 PM

8:00 AM – 2:00 PM

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